Select your situation below for a step-by-step guide — written for real people, not lawyers.
Get personalised guidance instead →A County Court Judgment means a court has formally decided you owe money to someone. It sounds serious — and it is — but you have options, especially if you act quickly within the first 30 days.
Act within 30 daysA debt collection letter means a company is chasing you for money — either on behalf of the original lender or because they've bought the debt. Before you do anything, you have important rights that could significantly change what you actually owe.
Don't rush — check firstReceiving a letter from bailiffs is alarming, but bailiffs have strict rules they must follow — and you have more rights than most people realise. The first step is understanding which type of bailiff you're dealing with, because the rules are very different.
Act within 7 days of noticeA statutory demand is one of the most serious debt documents you can receive. It's a formal legal demand for payment of £5,000 or more (for individuals) and is the first step towards bankruptcy proceedings. You have exactly 21 days to respond.
Act within 21 daysThere's a crucial difference between a council parking fine and a private parking charge. If you're dealing with a private company (like Euro Car Parks, NCP, or a supermarket car park operator), your rights are very different — and these charges are often successfully challenged.
Check the type before respondingA Section 21 notice is your landlord's way of telling you they want you to leave — without needing to give a reason. It's sometimes called a 'no-fault eviction'. It doesn't mean you have to leave immediately, and many Section 21 notices contain errors that make them legally invalid.
Act within 2 monthsA Section 8 notice means your landlord believes you've breached your tenancy agreement and is starting the legal process to evict you. Unlike a Section 21, they have to cite a specific reason — and you have the right to defend yourself in court.
Respond immediatelyLandlords must return your deposit within 10 days of agreeing deductions — and they can only deduct for specific, evidenced reasons. If your landlord is withholding your deposit unfairly, you have strong legal rights and practical options to get it back.
Raise a dispute within the scheme's timeframeA letter from a solicitor is designed to look serious — and sometimes it is. But receiving one doesn't mean you're about to be taken to court. Most solicitor letters are the first step in a negotiation, not the last step before a lawsuit.
Respond within deadline statedA cease and desist letter is a demand telling you to stop doing something — and threatening legal action if you don't. It's a legal warning, not a court order. You're not legally required to comply immediately, but ignoring it can be costly.
Respond within stated deadlineA personal injury claim letter means someone is saying you (or your organisation) caused them physical or psychological harm and they want compensation. The most important thing to do first is notify your insurer immediately — not respond to the claim yourself.
Notify your insurer todayA breach of contract letter means someone claims you failed to meet your obligations under an agreement — written or verbal. Before you respond, you need to understand whether there actually was a valid contract, whether you did breach it, and what damages they could realistically claim.
Respond within stated deadlineDefamation law in England and Wales is complex and expensive — it's worth taking seriously. But you also have legal defences available, including truth, honest opinion, and public interest. Understanding where you stand is the critical first step.
Respond within stated deadlineReceiving divorce petition papers means your spouse has started the legal process to end your marriage. Under England and Wales' 'no-fault' divorce system (since April 2022), you cannot contest the divorce itself — but you absolutely can and should engage with the financial and child arrangements that follow.
Respond within 28 daysReceiving court papers about your children is frightening. Whether it's a Child Arrangements Order application or something else, the court's focus — and yours — must be the welfare of the children. Here's how to approach this calmly and effectively.
Respond to the court within 14 daysA police caution is a formal warning — not a conviction — but it goes on your record and can affect job applications, travel visas, and DBS checks. Understanding exactly what it means for your situation is important before you decide to accept or challenge it.
Don't accept without understanding the implicationsA restraining order application means someone has asked a court to legally prohibit you from contacting them or going to certain places. This is serious — breaching a restraining order is a criminal offence. But you also have the right to be heard by the court before any final order is made.
Attend all court hearingsDescribe exactly what happened and our AI will give you specific guidance — free.
Get free legal guidance →